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The company sent a rep to my store who insisted on speaking to me even though I was VERY busy and distracted. She gave her little presentation and at the time seemed quite reasonable. However she left out several very important details....Like the fact that I would be...
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

AT ANY TIME I HAVE EVERY HAD TO CONTACT UNIFIRST REGARDING UNIFORMS OR SUPPLIES. I KNOW WITHOUT A DOUBT THAT WHATEVER I NEED THE SERVICE WILL BE COMPLETE AND IN A TIMELY MANNER. WHEN UNEXPECTED THINGS COME UP AND WE MAY NEED MORE TOWELS OR ANYTHING FOR THAT MANNER THEY...
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Anonymous
Anonymous

REALLY?? Is it possible you got something of benefit for such a positive review?

Anonymous
Anonymous

Fake, they have horrible customer service

5.0
#1066629
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Unifirst - We are very pleased

Our service has been great. Our sales rep R Chie handles any issues we have quickly. We are happy with Unifirst.
5.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1060785
Our Uniforms are never truly clean, so much so that our guys have decided to wash the uniforms themselves. If you happen to be slightly past due, they send someone in demanding a check, our mail runs slow, sometimes I never even receive a statement, and I am not always...
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Anonymous
Anonymous

Unifirst takes pride in providing great customer service. We appreciate your feedback and would like to speak to about the issues you are having. We employee a lot of great pe...

UniFirst
UniFirst
Unifirst Verified Representative

My name is Brian and I work at UniFirst in the Corporate Headquarters. I'm so sorry you have had a bad experience with one of our locations, and I would like to help correct t...

1.5
I liked
  • Guy who delivers the uniforms
#1057664
Since we began our contract this service has been a disaster! From not receiving my uniforms on time and driver stealing my payments. We are bound by a contract in which the company itself DOES NOT keep their end of the agreement, yet we still have to pay on time for...
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UniFirst
UniFirst
Unifirst Verified Representative

On behalf of UniFirst Corporation, we apologize for any issues you may have experienced and promise to correct this problem right away. In order to properly investigate this m...

Anonymous
Smitty

Where are your receipts ?

#1041217
Gary Adams does an excellent job servicing Circle K number 3256 in North Augusta South Carolina. He always has a great attitude and greets everyone coming in. He's very efficient and what he does and you can tell that he really enjoys his job. While the previous...
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4.4
I liked
  • Good customer service
#1030407
We have been with Unifirst for serveral years, at the first of 2017 we switched companies due to service issues. Unifirst did not pick up all of our uniforms from one of the stores. We called the driver several times and still he did not return to obtain the uniforms....
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

1.1
#1020763
My company has been a customer of Unifirst since June 2016. In the 8 months we’ve used Unifirst we have continued to have issue upon issue with our uniforms. Our issues have ranged from being charged for items we have yet to receive to repeatedly being given incorrect...
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UniFirst
UniFirst
Unifirst Verified Representative

Please accept our apologies and thank you for bringing this matter to our attention. UniFirst has built its business and its positive reputation by delivering excellence in cu...

1.3
I didn't like
  • Attention to product quality
  • Service after the contract
#1004447
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Short Review on January 31, 2017

Yes i have i had 12 pair of jeans now im down to 7. They changed the pick up days during the holiday and i turn in 5 dirty jeans and none back . I was told i lost them . Dont think so . This is my complaint. Why should i pay the same for 7 pairs as the same for 12
2.7
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1000671
The quality of the product is substandard, so much so that we have gone to another source for our uniform products. We did sign a contract back on 4/10/15 and the last time we actually used the service was on 6/15/15 so we have been paying for a weekly service at the...
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Anonymous
Mary

So sorry to hear. I worked for Unifirst in Titusville and hated it. The people that does the clothes work very hard and are rushed to get the clothes out. Know I’m not stickin...

5.0
I didn't like
  • Overcharging
#913811