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We have been with Unifirst for serveral years, at the first of 2017 we switched companies due to service issues. Unifirst did not pick up all of our uniforms from one of the stores. We called the driver several times and still he did not return to obtain the uniforms....
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

1.1
#1020763
My company has been a customer of Unifirst since June 2016. In the 8 months we’ve used Unifirst we have continued to have issue upon issue with our uniforms. Our issues have ranged from being charged for items we have yet to receive to repeatedly being given incorrect...
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UniFirst
UniFirst
Unifirst Verified Representative

Please accept our apologies and thank you for bringing this matter to our attention. UniFirst has built its business and its positive reputation by delivering excellence in cu...

1.3
I didn't like
  • Attention to product quality
  • Service after the contract
#1004447
The quality of the product is substandard, so much so that we have gone to another source for our uniform products. We did sign a contract back on 4/10/15 and the last time we actually used the service was on 6/15/15 so we have been paying for a weekly service at the...
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5.0
I didn't like
  • Overcharging
#913811

My husband owned a small mom and pop deli. The manager was approached by a route salesman for mats and aprons. The manager thought it was a better deal than the existing supplier. The salesman said it was a one year contract. The manager or owner never received a...
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Anonymous
Anonymous

That's a lie people, no one in any uniform or facility service company sells a contract for less than 3 years. There is no profit until at least 3 years. This is a liar. No co...

Anonymous
Anonymous

Agreed stay away from unifirst at first sign of trouble they threaten with legal action due to their contract. News Flash if they did their job properly there would be no p...

Go to Unifirsthell.com. You are not alone. Wrong uniforms, lies about correcting problems, TERMINATED US when we downsized (oilfield services, duh!) and then sue us for 3+ years on contract in Arbitration, where they never seem to lose. I could go on and on. I do,...
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1.0
I didn't like
  • Overcharging
#874209
We just ordered uniforms through Unifirst and requested that they be embroidered with our last names. They embroidered our first names, spelled one employee's name wrong, sent one employee 2XL instead of L, promised a long tail uniform shirt for me and sent a regular...
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1.0
#873992
Ive had "uni first" uniforms for about 7 years now. I wash my own uniforms because in the past people had to go without them because they did not get turned in. For about three years now i have had the same shirts and pants. Overtime things begin to fade, tear apart...
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1.4
I liked
  • None of it
I didn't like
  • All of it
#859499
In various business ventures, I have used Unifirst for over 20 years. Staff changes about 18 months ago began a marked decline in the quality of services we received from Unifirst. Our driver of many years would just handle problems as they arose, when I brought them...
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Anonymous
Kevin

My church has a contract with UniFirst that was signed in 2008 by a person that hasn't been at our church in at least 7 years. The present board contacted them because they've...

1.0
I didn't like
  • Customer service
  • Poor complaint response
  • Attention to product quality
#712755

Resolved

UniFirst Uniform Service 68 Jonspin Rd Wilmington MA 01887 UniFirst customers -Watch your statements Beware of price increases and other charges "added" in time.I have a "fixed" price contract. UniFirst has many consumer complaints just like this adding of fees and...
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Anonymous
UniFirst Corp. 1

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer satisfaction very seriously, which is how we have become a leade...

cfar
cfar

false promises and continued scrutiny by me to all that gets billed and inventory,have to micro manage this - and still unresolved

2.0
I liked
  • New uniforms
I didn't like
  • Service after the contract
  • Customer service
  • Overcharging
#553704

Short Review on June 22, 2016

Unifirst
#870379
1.3
Details
Screw Unifirst!! This Company is a complete joke.. Suck it!! Clarksburg wv branch!! I'd like to punch that manager in the nose!!
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Additional Fees
Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money
Warranty
Website

Unifirst Clothing Review

Unifirst
#833615
2.3
Details
Still have stains in clothes when returned to me. Clothes is wrinkled very badly and whoever puts them on hanger can't even do that right so it makes the clothes even more wrinkled with ugly folds in them.
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Customer service
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Other Product Review

Unifirst
#805846
3.2
Details
Uniforms Wrinkled, Smell Like B.O.Shop Rags Torn, Turnings On Them,Glue As Well.
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website

Other Product Review

Unifirst
#801037
I need a call from CEO ASAP 717 434 8530 Kyle 072
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