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This summer I was rear ended by one of this companies delivery trucks. After the insurance paid what they felt was the value of my car, not only did I still owe money but I now have no car. I called risk management at the corporate office and asked if they were...
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1.0
#1377637
The {{redacted}} sales representative couldn’t get any of our clothes sizes right. We had to cancel the contract and pay {{redacted}} Their reparations.
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

1.0
#1362437
I have done 3 interview, and my first interview was on the phone, second interview I was told to go on a ride along took me about 11 hours which was great cause the route manager was impress of me I was been told that she was given me a good review which was actually...
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst is committed to conducting business in a fair and ethical manner, and this includes how we interact with our employees, as well as any person we come in contact with....

#1359235
Bullshit They will sign you up to a 5 yr contract, but you better read the fine print. Increases of 10-15% every quarter without notice. Different drivers and managers. No one can ever answer why the increases happen. Once the contract is terminated you will be...
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#1343416
Unifirst continnaly raises prices by 10-12 percent every 4/5 months with no warning. They also missed a week or two here and there and were always sending out “hoikday” schedules changingbthe dates they were to cone. Very unorganized. Condtantly changing drivers snd...
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

#1342861
Funny how the guys that run a route with Unifirst don’t have to take random drug test. Most of them smoke *** and apparently it’s ok with the company. Wouldn’t recommend this company to anyone, especially when the drivers have drugs in the work trucks.
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UniFirst
UniFirst
Unifirst Verified Representative

We at UniFirst take the safety of our employees, customers, and the general public very seriously. We encourage any workplace incidents to be reported promptly through the app...

#1324006
We have been with Unifirst for over 20 yrs. We've fallen a little behind on the bill, so on Monday the delivery guy asks for a check. I couldn't write one right then and there so he refused to take or drop off anything (rudely). My question is - if I still am obligated...
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

1.0
#1307416
I work for a municipality, therefore we must go with low bid. You get what you pay for. Uniforms will come back dirty, or not come back at all. Tags have been put on uniforms and they still come back unrepaired. We received orders from different departments and even...
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UniFirst
UniFirst
Unifirst Verified Representative

Please accept our apologies and thank you for bringing this matter to our attention. UniFirst has built its business and its positive reputation by delivering excellence in cu...

Anonymous
Anonymous

You haven't learned how to operate within a bureaucracy. There are 16 ways from Tuesday to get past the low price thing. Performance failure, malfeasance, improper anything, n...

#1301651
Here is the letter that I sent to our original sales rep requesting that the contract be terminated: Keith, The recent price increases are unacceptable. We hereby notify you that we are cancelling due to the 83% cumulative increase since the agreement was signed less...
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

2.1
I didn't like
  • Overcharging
  • Deception related to contract pricing
#1294148
Lazy driver, we put tags on shirts and pants that need to be fixed. They don't fix them. One of my co workers has been missing full uniforms for weeks, never returned. We send out shop rags, never delivered back. Uniforms fall apart due to lazy sewing and not fully...
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UniFirst
UniFirst
Unifirst Verified Representative

Our apologies and thank you for bringing this matter to our attention. UniFirst has built its business by delivering excellence in customer service, and it appears one of our ...

1.0
#1289645