Unifirst - Bunch of druggies can't perform simple duties
My route man Aaron East in Oceanside has obviously been up for days on drugs. As I'm speaking to him he's falling asleep right in front of me while white residuals run out of his nose as if he just did some in the back of his truck. He never has our order right. not professional!
Called and told customer service we had NO pants delivered. This means diesel mechanics have to go all week on one pair of dirty, greasy pants. First I was told they called me back. Bull, my phone would register it. Then the answer was "he'll do an inventory at the end...Read more
I didn't like
- Poor complaint response
- Customer service
I work at Goodyear. We had Cintas who provided superior service and quality uniforms that were new. This *** hole company,unifirst, under bid Cintas and brought in old wore out shit!! Every two or three weeks butto,s break off two or three weeks, i'll be short a...Read more
I am a machinist and count on having uniforms because it is a dirty greasy enviroment. they never bring the correct number of uniformsRead more
We switched to Unifirst as our uniform supplier after years of working with a smaller supplier. Our relationship with our other supplier was growing burdensome. Uniforms were rarely delivered in a reasonable time (In one instance we waited over a year for a specific...Read more
Watervliet, New York
- New uniforms
I didn't like
- Being charged for products that were never delivered
- Does not meet our needs fully
- Poor customer service
Unifirst claims that I have a I autocontract that I sighed in 2018 I have declined to sign a service for years but yet they say that it automatically renews total BS. Not happy.Read more
Sadly we wish we read this page BEFORE doing business with them. Every complaint and bad review has also happened with us. Here is their BBB page link to file a complaint with the BBB. Don't let them keep a rating and accreditation with the BBB. How many have been...Read more
Unifirst - Unethical sales tactics
Horrible service that does not return items sent in. Forcing my company to purchase more to provide for employees. Employees wash clothes at home in fear of not having uniforms for work.
In 2 years my contract for services more than doubled! In addition, the product I was receiving was inferior to the point that I couldn't use some towels because of the stains and holes. I contacted management and they did nothing to to try and remedy the situation....Read more
I was told in person and over the phone by our Unifirst accounts manager that we could reduce our services based on us having an old contract, before the new 75% min service weekly clause their new contracts have. i then reduced my services (turned in uniforms), a week...Read more
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