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Funny how the guys that run a route with Unifirst don’t have to take random drug test. Most of them smoke *** and apparently it’s ok with the company. Wouldn’t recommend this company to anyone, especially when the drivers have drugs in the work trucks.
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UniFirst
UniFirst
Unifirst Verified Representative

We at UniFirst take the safety of our employees, customers, and the general public very seriously. We encourage any workplace incidents to be reported promptly through the app...

#1324006
We have been with Unifirst for over 20 yrs. We've fallen a little behind on the bill, so on Monday the delivery guy asks for a check. I couldn't write one right then and there so he refused to take or drop off anything (rudely). My question is - if I still am obligated...
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

1.0
#1307416
I work for a municipality, therefore we must go with low bid. You get what you pay for. Uniforms will come back dirty, or not come back at all. Tags have been put on uniforms and they still come back unrepaired. We received orders from different departments and even...
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UniFirst
UniFirst
Unifirst Verified Representative

Please accept our apologies and thank you for bringing this matter to our attention. UniFirst has built its business and its positive reputation by delivering excellence in cu...

Anonymous
Anonymous

You haven't learned how to operate within a bureaucracy. There are 16 ways from Tuesday to get past the low price thing. Performance failure, malfeasance, improper anything, n...

#1301651
Here is the letter that I sent to our original sales rep requesting that the contract be terminated: Keith, The recent price increases are unacceptable. We hereby notify you that we are cancelling due to the 83% cumulative increase since the agreement was signed less...
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

2.1
I didn't like
  • Deception related to contract pricing
  • Overcharging
#1294148
Lazy driver, we put tags on shirts and pants that need to be fixed. They don't fix them. One of my co workers has been missing full uniforms for weeks, never returned. We send out shop rags, never delivered back. Uniforms fall apart due to lazy sewing and not fully...
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UniFirst
UniFirst
Unifirst Verified Representative

Our apologies and thank you for bringing this matter to our attention. UniFirst has built its business by delivering excellence in customer service, and it appears one of our ...

1.0
#1289645
My route man Aaron East in Oceanside has obviously been up for days on drugs. As I'm speaking to him he's falling asleep right in front of me while white residuals run out of his nose as if he just did some in the back of his truck. He never has our order right. not...
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst is committed to conducting business in a safe, fair, and ethical manner, and this includes how we interact with our employees, as well as any person we come in contac...

1.1
#1275223
Called and told customer service we had NO pants delivered. This means diesel mechanics have to go all week on one pair of dirty, greasy pants. First I was told they called me back. Bull, my phone would register it. Then the answer was "he'll do an inventory at the end...
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1.0
I didn't like
  • Poor complaint response
  • Customer service
#1267406
I work at Goodyear. We had Cintas who provided superior service and quality uniforms that were new. This *** hole company,unifirst, under bid Cintas and brought in old wore out shit!! Every two or three weeks butto,s break off two or three weeks, i'll be short a...
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UniFirst
UniFirst
Unifirst Verified Representative

Our apologies and thank you for bringing this matter to our attention. We take this kind of information seriously. UniFirst has built its business by delivering excellence in ...

Anonymous
Anonymous

This is not accurate

#1245656
I am a machinist and count on having uniforms because it is a dirty greasy enviroment. they never bring the correct number of uniforms
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UniFirst
UniFirst
Unifirst Verified Representative

My apologies and thank you for bringing this matter to our attention. UniFirst has built its business by delivering excellence in customer service, and it appears one of our L...

#1242323
We switched to Unifirst as our uniform supplier after years of working with a smaller supplier. Our relationship with our other supplier was growing burdensome. Uniforms were rarely delivered in a reasonable time (In one instance we waited over a year for a specific...
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UniFirst
UniFirst
Unifirst Verified Representative

Thank you for bringing this matter to our attention. UniFirst has built its business and its positive reputation by delivering excellence in customer service, and it appears o...

1.9
Watervliet, New York
I liked
  • New uniforms
I didn't like
  • Does not meet our needs fully
  • Poor customer service
  • Being charged for products that were never delivered
#1205528