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Since we began our contract this service has been a disaster! From not receiving my uniforms on time and driver stealing my payments. We are bound by a contract in which the company itself DOES NOT keep their end of the agreement, yet we still have to pay on time for...
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UniFirst
UniFirst
Unifirst Verified Representative

On behalf of UniFirst Corporation, we apologize for any issues you may have experienced and promise to correct this problem right away. In order to properly investigate this m...

Anonymous
Smitty

Where are your receipts ?

#1041217
Gary Adams does an excellent job servicing Circle K number 3256 in North Augusta South Carolina. He always has a great attitude and greets everyone coming in. He's very efficient and what he does and you can tell that he really enjoys his job. While the previous...
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4.4
I liked
  • Good customer service
#1030407
We have been with Unifirst for serveral years, at the first of 2017 we switched companies due to service issues. Unifirst did not pick up all of our uniforms from one of the stores. We called the driver several times and still he did not return to obtain the uniforms....
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UniFirst
UniFirst
Unifirst Verified Representative

UniFirst takes pride in consistently conducting business in an honest and ethical manner, and we take customer service and satisfaction very seriously, which is how we have be...

1.1
#1020763
My company has been a customer of Unifirst since June 2016. In the 8 months we’ve used Unifirst we have continued to have issue upon issue with our uniforms. Our issues have ranged from being charged for items we have yet to receive to repeatedly being given incorrect...
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UniFirst
UniFirst
Unifirst Verified Representative

Please accept our apologies and thank you for bringing this matter to our attention. UniFirst has built its business and its positive reputation by delivering excellence in cu...

1.3
I didn't like
  • Service after the contract
  • Attention to product quality
#1004447
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Short Review on January 31, 2017

Yes i have i had 12 pair of jeans now im down to 7. They changed the pick up days during the holiday and i turn in 5 dirty jeans and none back . I was told i lost them . Dont think so . This is my complaint. Why should i pay the same for 7 pairs as the same for 12
2.7
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1000671
The quality of the product is substandard, so much so that we have gone to another source for our uniform products. We did sign a contract back on 4/10/15 and the last time we actually used the service was on 6/15/15 so we have been paying for a weekly service at the...
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Anonymous
Mary

So sorry to hear. I worked for Unifirst in Titusville and hated it. The people that does the clothes work very hard and are rushed to get the clothes out. Know I’m not stickin...

5.0
I didn't like
  • Overcharging
#913811

My husband owned a small mom and pop deli. The manager was approached by a route salesman for mats and aprons. The manager thought it was a better deal than the existing supplier. The salesman said it was a one year contract. The manager or owner never received a...
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Anonymous
Anonymous

That's a lie people, no one in any uniform or facility service company sells a contract for less than 3 years. There is no profit until at least 3 years. This is a liar. No co...

Anonymous
Anonymous

Agreed stay away from unifirst at first sign of trouble they threaten with legal action due to their contract. News Flash if they did their job properly there would be no p...

Go to Unifirsthell.com. You are not alone. Wrong uniforms, lies about correcting problems, TERMINATED US when we downsized (oilfield services, duh!) and then sue us for 3+ years on contract in Arbitration, where they never seem to lose. I could go on and on. I do,...
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1.0
I didn't like
  • Overcharging
#874209
We just ordered uniforms through Unifirst and requested that they be embroidered with our last names. They embroidered our first names, spelled one employee's name wrong, sent one employee 2XL instead of L, promised a long tail uniform shirt for me and sent a regular...
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1.0
#873992
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Service Review

Have a small restaurant. Unifirst improperly hooked up soap dispensers,health dept didnt approve as hooked up. Customer service horrible. As a result, didnt pay escalated bill sent. A $254 bill went to $513, then a law iffice suing for $17,678.90 for liquisared damages ....what a ripoff!!!! I would never recommend tgem...watch out!!!!! Ok with paying orinal bill , but forget it now.
1.4
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#873006