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My husband owned a small mom and pop deli. The manager was approached by a route salesman for mats and aprons. The manager thought it was a better deal than the existing supplier. The salesman said it was a one year contract. The manager or owner never received a...
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Anonymous
Anonymous

That's a lie people, no one in any uniform or facility service company sells a contract for less than 3 years. There is no profit until at least 3 years. This is a liar. No co...

Anonymous
Anonymous

Agreed stay away from unifirst at first sign of trouble they threaten with legal action due to their contract. News Flash if they did their job properly there would be no p...

Go to Unifirsthell.com. You are not alone. Wrong uniforms, lies about correcting problems, TERMINATED US when we downsized (oilfield services, duh!) and then sue us for 3+ years on contract in Arbitration, where they never seem to lose. I could go on and on. I do,...
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1.0
I didn't like
  • Overcharging
#874209
We just ordered uniforms through Unifirst and requested that they be embroidered with our last names. They embroidered our first names, spelled one employee's name wrong, sent one employee 2XL instead of L, promised a long tail uniform shirt for me and sent a regular...
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1.0
#873992
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Service Review

Have a small restaurant. Unifirst improperly hooked up soap dispensers,health dept didnt approve as hooked up. Customer service horrible. As a result, didnt pay escalated bill sent. A $254 bill went to $513, then a law iffice suing for $17,678.90 for liquisared damages ....what a ripoff!!!! I would never recommend tgem...watch out!!!!! Ok with paying orinal bill , but forget it now.
1.4
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Staff
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Value for money
Warranty
Website
#873006
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Short Review on June 22, 2016

Screw Unifirst!! This Company is a complete joke.. Suck it!! Clarksburg wv branch!! I'd like to punch that manager in the nose!!
1.3
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#870379
Ive had "uni first" uniforms for about 7 years now. I wash my own uniforms because in the past people had to go without them because they did not get turned in. For about three years now i have had the same shirts and pants. Overtime things begin to fade, tear apart...
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1.4
I didn't like
  • All of it
#859499
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Unifirst Clothing Review

Still have stains in clothes when returned to me. Clothes is wrinkled very badly and whoever puts them on hanger can't even do that right so it makes the clothes even more wrinkled with ugly folds in them.
2.3
Details
Customer service
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Inez, Texas
#833615
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Other Product Review

Uniforms Wrinkled, Smell Like B.O.Shop Rags Torn, Turnings On Them,Glue As Well.
3.2
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website
#805846
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Other Product Review

I need a call from CEO ASAP 717 434 8530 Kyle 072
#801037
In various business ventures, I have used Unifirst for over 20 years. Staff changes about 18 months ago began a marked decline in the quality of services we received from Unifirst. Our driver of many years would just handle problems as they arose, when I brought them...
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Anonymous
Kevin

My church has a contract with UniFirst that was signed in 2008 by a person that hasn't been at our church in at least 7 years. The present board contacted them because they've...

1.0
I didn't like
  • Poor complaint response
  • Attention to product quality
  • Customer service
#712755